Shipping Policy

Delivery charge varies with each Seller.

Sellers incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. Please check your order summary to understand the delivery charges for individual products.

Shipping is free on all orders with in India for purchase of Rs 500 or more. ONLINEZONE Life uses the best carriers in the business to make sure your order gets to you on time. From the Secure Checkout page, you'll see your item description, price and delivery timing. Our courier partner does not count Saturdays, Sundays, or Federal Holidays in their assured delivery time.

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Once your order has been dispatched/shipped and the carrier has generated a tracking number, details of the same will be uploaded on our website. Tracking information is available within your account. Certain drop-shipped orders will not have tracking available; you'll need to contact us for assistance.

If you have any shipping concerns, please call us at +91 7276053853 for assistance.

If no one is available to receive the package, you’ll be called twice at different times – if phone is not picked up/ no call back from your side on the same day/ phone is out of reach, then it would be returned to the origin.

Our shipping methods are only as accurate as the information that we are given. Please verify all of your shipping and billing information when placing your order.It is your responsibility to verify that your address is complete and accurate. Please make sure to include your sector, colony, apartment, suite, unit, room, or space number to ensure proper and timely delivery of your order. All orders will be shipped to the address listed on the confirmation page of the order.

As of now, ONLINEZONE doesn't deliver items internationally.

You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India, but please ensure the delivery address is in India.



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